Ordering and payment
Do you offer cash on delivery?
Yes. You can pay cash on delivery anywhere we deliver in Pakistan.
Is there a discount for paying online?
Yes. Prepaid orders get 15% off.
Is delivery free?
Yes. Delivery is free on every order.
Delivery
How soon will my order ship?
We dispatch confirmed orders within one working day. Delivery usually takes 2 to 7 working days, depending on your city.
How do I check my order status?
Message us on WhatsApp at 0325-1777075 with your order number and we will update you.
Using our products
Which products suit my skin?
Always patch test first and stop use if irritation occurs. If you are unsure, message us on WhatsApp.
How long until I see a difference?
Skincare works best with regular use. Results vary from person to person, so we do not promise a fixed timeline.
Returns
What if my product arrives damaged, defective or expired?
Contact us within 5 days of delivery with your order number and photos or a video. Full details are in our Refund Policy.
Contact
How do I reach you?
Message us on WhatsApp at 0325-1777075 or see our Contact page. We reply as soon as we can.
